Return & Refund Policy
At belvmo, we want you to shop with complete confidence. If you are not fully satisfied with your purchase, you may return it within 30 days of delivery for a free refund — no restocking fees, no return shipping charges, and no hidden conditions.
30-Day Free Refund Guarantee
Every order is covered by our 30-day free refund guarantee. You have 30 full days from the date your order is delivered to request a return. Once your return is approved, the refund is issued free of charge, including the cost of return shipping. We do not charge restocking fees of any kind.
No Regional Restrictions
We accept returns from all of our customers, everywhere. There are no country limitations, no regional exclusions, and no geographic restrictions on this policy. Wherever you are located, you are covered by the same 30-day free refund guarantee.
No Forms Required
You do not need to fill out any forms, create an account, or complete any paperwork. To start a return, simply send us an email and we will take care of the rest.
How to Request a Return
- Email us at within 30 days of receiving your order.
- Include your order number and the item(s) you would like to return.
- Our team will reply with simple return instructions, usually within 24 hours.
- Send the item back using the instructions we provide — return shipping is free.
- Once we receive your returned item, your refund is processed promptly.
Return Eligibility
To qualify for a full refund, items must be returned in their original condition, unused, and with all original packaging and accessories included. Items that show signs of use, damage caused after delivery, or missing parts may not be eligible for a full refund.
Refund Processing
Once your return is received and inspected, your refund will be issued to your original payment method. Refunds are typically completed within 5–10 business days after we receive the returned item. You will receive a confirmation email as soon as your refund has been issued.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or is not what you ordered, please contact us at within 30 days of delivery. We will arrange a free replacement or a full refund, including all shipping costs, at no expense to you. Please include a photo of the item if possible so we can resolve the issue quickly.
Exchanges
If you would prefer an exchange instead of a refund, simply let us know by email within 30 days of delivery. We will ship the replacement item to you free of charge.
Late or Missing Refunds
If you have not received your refund within 10 business days of our confirmation email, please check with your bank or payment provider first, as processing times can vary. If the refund is still not visible, contact us at and we will investigate and resolve the matter for you immediately.
Cancellations
Orders may be cancelled free of charge at any time before they are shipped. Once an order has been shipped, it is covered by our 30-day free return and refund policy instead.
Contact Us
If you have any questions about returns, refunds, or your order, please reach out to us. We are always happy to help.
Email: